TYLER, Texas (KLTV) - It has been almost three years since UT Health began providing medical care at the Smith County Jail, replacing a problematic third-party vendor.

County commissioners heard this week about improvements made in the last few years, as well as challenges that remain."If you don't know, all of our inmates have access to tablets and at any time they can put a request in to see a medical provider," said Carol Henson, who oversees medical operations at the Smith County Jail.

The jail has used UT Health East Texas since 2024."We have been able to stabilize our expenses, especially in the areas of pharmaceuticals and supplies," Henson said.