A 79-year-old San Antonio woman says she spent two weeks packing up her home for a move into a senior living apartment - only to be told just days before her move-in date that she no longer qualified for the unit she believed had been promised to her.

Barbara Roesch and her caregiver, Sarah Jacobson, say the decision came after the facility, New Forest Haven, ran a credit check - despite them claiming they were told early in the process there would be no credit check.

Roesch said she came to San Antonio from Oklahoma so family could help care for her as she dealt with major health problems.