If you financed a big home project - like a new roof, solar panels, windows, HVAC, or other major purchase - and you believe you were misled, overcharged, or pressured into a loan you didn't understand, Texas has a state agency that may be able to help: the Office of Consumer Credit Commissioner (OCCC).

The OCCC helps consumers who report misrepresentation, fraud, or deceptive practices involving certain Texas lenders and businesses that offer financing.

That includes many non-bank lenders and retailers/dealers that arrange financing for what they sell.